We have just celebrated 30 years of being in business. The celebrations have been fairly muted given our current circumstances but we feel it is no mean achievement and needed to be recognized. At the core to the success of the 30 years has been our team. We have an amazing team of people who average over 10 years service at Into Africa. They have a wonderful service ethic and that combined with their knowledge translates to real added value to our partners. We are doing all we can do in this COVID storm to keep this team together and feel it is more relevant than ever to demonstrate the value that they bring.
We have just celebrated 30 years of being in business. The celebrations have been fairly muted given our current circumstances but we feel it is no mean achievement and needed to be recognized. At the core to the success of the 30 years has been our team. We have an amazing team of people who average over 10 years service at Into Africa. They have a wonderful service ethic and that combined with their knowledge translates to real added value to our partners. We are doing all we can do in this COVID storm to keep this team together and feel it is more relevant than ever to demonstrate the value that they bring.
Your Local Partner, Bringing Current Local Knowledge
Karin inspecting newly refurbished The Cape Milner Hotel.
Our ethos has always been one of transparency and partnership and this is at the heart of the value we add. It means that our office is an extension of your office and means you can lay claim to a local office in South Africa. Having a local office and a local partner brings with it current local knowledge not just on hotels, lodges, restaurants, guides and transport companies but importantly in this day and age knowledge of the socio economic and political landscape in the country.
A strong partner on the ground in South Africa means our staff are an extension of your team – meaning you are effectively taking on staff at South African rates reducing the need to employ as many people.
Travel Journals And Welcome Gifts Can Carry Your Branding
As an extension of your office we provide local branding for you in South Africa. We can provide gifts from you, meet people with your collateral and produce welcome packs and travel documentation with your branding. We also provide a 24 hour number which clients can call us on should they have questions or are experiencing difficulties.
We Believe In Complete Transparency With Our Clients
Nuraan runs through an event budget with our client (pictures taken prior to Covid).
Working with a local partner reduces the administration and banking costs around invoicing. One invoice that covers the full services means less time and banking fees. We have strong finances and handle our accounts responsibly. This has enabled us to continue operating through this lockdown. There are a raft of other administrative services that often go unrecognized – these include:
- Public liability insurance
- Health and safety checks
- Risk assessment
- GDPR / POPI compliance
- COVID-19 border crossing protocols and testing.
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The partnerships which have been at the core to our success through our 30 years in business not only extend to our clients but also to our suppliers. For the most part this translates to better rates. While the terms and conditions may be the same our relationships mean we can discuss with suppliers and secure their assistance in meeting special requests. This has never been more true than through the last 16 months of lockdown. We have cancelled and postponed (the same) bookings many times and have handled this fairly and to the satisfactory outcome of both our clients and suppliers. As we see some return to international travel we would ask you to consider and recognize the value that we bring in our continuing partnership. We look forward to re-growing our businesses together post COVID-19. |
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Nothing Beats The Sense Of Satisfaction Of Seeing Happy Guests |
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So we’ve been around for 30 years! But the sense of pleasure and satisfaction we get from seeing our clients getting carried away by an experience we have designed and planned is enormous… and something we recognize in our travel partners too. |
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